Privacy Policy of Winnita
This Cookie Policy describes how Fortune Gems 2 uses cookies and similar technologies when you visit and use our platform. Its purpose is to help you understand what information is stored on your device, why it is used, and what options you have to control it.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will ask for your consent before activating non-essential cookies.
Introduction and Data Controller
Privacy protection is a priority for Winnita. This policy describes the methods of collection, use, and storage of personal data of users interacting with winnita-site.com. Data processing is carried out in full compliance with EU Regulation 2016/679 (GDPR) and current Italian legislation on personal data protection.
Cookies are small text files that a site can save on your browser or device. They are often used to make the platform work correctly, to remember choices (for example, language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (for example, local browser identifiers) for comparable purposes.
Categories of data collected
We collect different types of information to provide and improve our services:
Identification and contact data: Name, surname, date of birth (for age verification), email address, and phone number.
Usage data: Information on how you interact with the Site, including access times, pages viewed, and links clicked.
Device data: IP address, browser type, operating system, and unique device identifiers.
Transaction data: Where applicable, records of deposits, withdrawals, and activity history on the platform.
Support communications: Contents of requests sent to our customer service.
We use cookies for:
- maintaining the session and enabling essential functions (login, security, fraud prevention);
- improving service performance and stability;
- remembering settings and preferences;
- measuring platform usage to identify errors and optimize the experience;
- where appropriate, displaying more relevant content or communications based on interests.
Legal bases for processing
We process personal data based on the following legal grounds:
Performance of a contract: To manage the user's account and provide the requested services.
Legitimate interest: To ensure Site security, prevent fraud, and improve our services.
Consent: For sending marketing material or using profiling cookies.
Legal obligations: To comply with anti-money laundering, tax regulations, or requests from authorities.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The information collected is usually aggregated to compile statistics and improve the service. When applicable, they are activated only with your consent.
Functionality Cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and Targeting Cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more relevant to interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent, and you can reject it without losing access to essential functions.
Purpose of processing
The collected data is used for:
The creation and management of the user account.
The provision of gaming and entertainment services.
Secure processing of financial transactions.
The provision of technical assistance and customer support.
Sending updates and promotional communications (with prior consent).
Statistical analysis to optimize user experience.
When applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytical or functional).
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Data Retention
Winnita retains personal data only for the time strictly necessary for the purposes for which it was collected, or as required by legal obligations (usually up to 10 years for administrative and tax purposes after the termination of the contractual relationship).
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete cookies and stored data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).
Data Sharing and International Transfers
Data may be shared with third-party service providers (hosting, payment gateways, analytical tools) acting as data processors. We do not sell personal data to third parties. If data is transferred outside the European Economic Area (EEA), Winnita ensures the adoption of standard contractual clauses or other safeguard mechanisms recognized by the European Commission.
Some functions may rely on external providers (e.g., measurement services, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal functioning of these technologies, but we strive to limit their use to what is necessary and demand reasonable standards of security and confidentiality.
Data Security
We adopt strict technical and organizational measures, including encryption protocols (SSL), firewalls, and access controls, to protect data from unauthorized access, loss, or alteration. However, no internet transmission system can be guaranteed to be 100% absolutely secure.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Data Subject Rights
Under the GDPR, the user has the right to:
Access their personal data.
Request rectification of inaccurate data.
Request erasure (right to be forgotten) in the cases provided.
Object to processing for marketing purposes.
Request data portability in a structured format.
Withdraw consent at any time.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
Contacts and privacy requests
To exercise their rights or for any privacy-related questions, the user can contact our Data Protection Officer (DPO) at the email address: [email protected].
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico